Frequently Asked Questions:
1) Do you ship outside of the United States?
We are no longer allowed to ship any international or Canadian orders anymore. Too many orders get lost/stolen or get delayed that we have to cover when it is not our fault. Customers are angry that their orders are not delivered/delayed and it is a frustrating process for both parties. If you wish to order from another country, we would recommend searching for a third party shipping company within the US or friends/family that will forward the package to you. We apologize for any inconvenience this may cause.
2) Can I use the WPS kit internally?
WPS/WPS2/CDS/CDH or Water Purification Solution or 28% Sodium Chlorite is NOT a MEDICINE and is not approved by the FDA or EPA for internal use or to cure any health issue or condition anywhere in the world. This product is sold and approved by the FDA and EPA for water purification purposes only!
3) Do you have a customer service phone number?
No, we do not offer phone customer service, Please use our email: firstname.lastname@example.org to communicate with us
4) Do you ship on weekends?
No, we do not, we ship during the weekdays Monday-Friday.
5) Do you offer express shipping ?
No, we do not offer express shipping.
6) How long does it take for me to receive my order?
All orders are shipped in one or two business days and another 2-4 business days in transit depending on your location.